Documentation
This documentation explains how the website works, what to expect when you call, and who is responsible for your booking.
1) How the website works
- You enter a destination and travel dates in the search form.
- The site shows a “Processing Your Search” screen to simulate real‑time checking.
- Next, you’ll see a “Top Stay Picks Found” prompt with a short countdown to encourage quick confirmation.
- When you call, you may be connected to a third‑party reservation partner who can finalize the booking.
2) What to confirm on the phone
- Total price including taxes/fees
- Deposit/hold policy (if any)
- Cancellation/refund rules and deadlines
- Check‑in/check‑out times and special requests
- Any property fees (parking, resort fees, etc.)
3) Who handles your reservation
Reservations are handled by third‑party providers (partners). They issue confirmation details, and they handle changes/cancellations/refunds. Keep your confirmation number and contact details provided during the call.
4) Compliance pages
We maintain clear website policies: Privacy Policy, Affiliate Disclosure, and Terms.
5) Need help?
For general website questions, use Contact Us. For booking issues, contact the reservation provider you booked with.
